Tag : Cancelled Flights

Ryanair controversy reveals both internal and external problems

11 months ago / 0 comments

Ryanair is renowned for dominating the budget airline market in the UK, but its reputation is by no means gleaming. In 2013, Which? magazine famously conducted a consumer survey on customer service, asking participants to rate companies on the staff’s attitude, ability and knowledge. This left Ryanair in last place … Read More